PARTNERS IN SERVING EAP'S

As DAYBREAK marks its 30th year in business, we are excited to introduce our “Partners in Serving EAPs” ^sm.  The mutual goal of our partnerships is to add value to the products and services we offer to our mutual customers.

Our partnership with ABE enables users of  DAYBREAK’s Affiliate Management System to immediately be linked to ABE and expand their Affiliate network by identifying new, highly trained, advanced-level, credentialed practitioners from ABE’s database containing 8,000 clinical social workers.

ABE is a national, non-profit, clinical credentialing organization representing over 8,000 clinical social workers.  Users can sort the database for members who have listed their specialties as EAP, substance abuse disorders, family violence, and PTSD.  ABE also offers specialty credentials in Working with Children and Families and Clinical Social Work Supervision. 

To view what ABE has to offer as you look for Affiliates click here:  
http://www.abecsw.org/online-directory.html

The partnership between DAYBREAK and ProtoCall Services, Inc. will enable the mutual users to electronically transfer data from ProtoCall directly into DAYBREAK software.  This provides a significant savings in staff time and increased accuracy of data entry to DAYBREAK users.

ProtoCall Services, Inc. is the nation's leading third-party provider of clinical call-center services to the behavioral health field and the winner of the NCCBH Award for Excellence in Service to the Behavioral Health Industry.  Established in 1992, ProtoCall responds to calls on behalf of 180 organizations including EAPs who look to ProtoCall's team of clinicians to provide a level of access and coverage that they typically could not otherwise afford.  ProtoCall employs more than 100 Masters and Doctorate Level clinicians and operates two national service centers.

To view ProtoCall’s services click on this link.  http://www.protocallsrv.com

The Center for EAP Benchmark Surveys provides electronic surveys to clients, supervisors, company contacts and other groups to evaluate your services.  The ability to send electronic surveys to those clients who requested one is built into DAYBREAK EAP Software.  There is a question in the client and supervisor modules and an email is then automatically sent with a link to a web based survey.  The data is then automatically transferred into the DAYBREAK QA report.  After entering the client’s choice of an electronic survey and their email address, the EAP does nothing except print the corresponding QA report.  Time, postage, supplies, data entry are just some of the cost savings.  The surveys are completed by an ‘outside’ firm which will increase honesty to the questions and increase the return rate.

Click here to visit there website: http://www.eapbenchmarksurveys.com/

BHR Worldwide, Inc. (BHRW) is a leading provider of professional call center services for EAPs and other behavioral care organizations.   An exciting new partnership between BHRW and DAYBREAK EAP Software enables mutual EAP customers to transfer data from BHRW directly into DAYBREAK.  This seamless, automated transfer of data increases accuracy and improves efficiency by eliminating the need to reenter data.

For more information about BHRW’s array of services, please click here: http://www.bhrworldwide.com